EmpiRx Health × Enquirer Consulting Group

Progress so far, and how
you take the reins in January

“to discuss progress and how I’m able to take the reins on this beginning in January”Craig Herndon, October 27

The results from your LinkedIn pilot on the TPA and broker channel, by the four audiences you asked for, then the plan for November, December and January.

For Craig Herndon, Vice President, TPA Sales · Monday, November 2, 2026 · Numbers as of November 2, 2026

Enquirer Consulting GroupConfidential, prepared for EmpiRx Health
The short version

Three weeks of outreach in, the right people are answering, and January is about who runs it next.

1. The right people are answering

124 connection invites from your profile, 40 accepted. Nine people have written back, and five of those conversations point to a next step.

2. Consultants open the door fastest

Pharmacy consultants and RFP decision-makers accept at more than half. TPAs are slow on a cold invite and warmer as a direct message from you.

3. What we built becomes yours

At the end of December the lists, the messaging and the process are handed over. Today we pick the January path and the dates that lead to it.

One profile carries every audience, on a free LinkedIn account that is still warming up. That sets the pace through December, and it is why the plan for the next eight weeks matters.

EmpiRx Health · Progress and the January handover
What you asked for, in your words

You asked for the right person in conversation, with results split by audience.

“Getting the right person. At the TPA, or the captive, or the health plan, that’s a real challenge, and then getting them engaged.”The challenge, October 1
“Qualified leads, definitely some meetings.”What success looks like, October 1
“the first step of all of that is getting them on a call and just talking it out.”The scorecard, October 7
“It’ll be helpful to see which audience generates the most qualified conversations and ultimately leads to RFP opportunities and claims data.”The four groups, October 13

The pilot plan judges a long sales cycle on its early stages, before any agreement is signed. This deck reports those stages: conversations opened, meetings and progression.

EmpiRx Health · Progress and the January handover
Your LinkedIn outreach, by audience, as of November 2, 2026

Pharmacy consultants and RFP decision-makers accept best, and the TPA invites have not landed yet.

AudiencePeople on the listInvitedAcceptedAccept rateMessages sentRepliedNot reached yet
Pharmacy consultants, national98432251%22349
RFP decision-makers, national77571%910
Employee benefits leaders, Texas6132722%8115
Producers, Texas11136617%9267
TPA leaders8600%000
Total2851244032%487131

Consultants are the open door

27 of the 50 consultants and RFP decision-makers invited have accepted. Every RFP decision-maker on the list has now had an invite.

TPAs answer you, not a cold invite

Five direct messages from you to TPA contacts you already knew got two answers. A cold invite to TPA leaders has not been accepted yet.

Source: campaign metrics on your LinkedIn profile, read November 2, 2026, 01:14 UTC; audience counts from the same day's list read. Replied counts people who wrote back inside each audience's campaign. Accept rate is accepted divided by invited. The five direct messages to known TPA contacts (October 12) sit outside this table. Producers and benefits leaders are in Texas; consultants and RFP decision-makers are national.

EmpiRx Health · Progress and the January handover
Conversations opened, October 12 to 30

Nine people have answered, and five of those conversations point to a next step.

5

Next step in motion

  • A TPA contact who said yes to a conversation
  • A producer at a national broker, with a meeting invitation from you
  • An RFP consultant who shared his email
  • Two pharmacy consultants at firms that already work with EmpiRx, one with a call being set up
2

Warm, for later

  • A pharmacy consultant who keeps EmpiRx in his RFPs
  • A producer whose book is fully insured and level funded today
2

Not now

  • A TPA that declined, left alone at your request
  • A benefits leader whose firm evaluates self-funded clients in house

Three of the five are consultants at firms that already know EmpiRx. There the outreach reached the right person and reopened the relationship. The new doors are the national broker’s producers and the TPA contact.

Source: 18 messages from 9 people received on your profile, October 12 to 30, 2026, read from the reply log November 2. Meetings booked or held from these conversations: [Craig to confirm].

EmpiRx Health · Progress and the January handover
Their words, for this call On screen only

Each conversation in their own words, and where it stands today.

WhoAudienceWhat they wroteWhere it stands
Mark Keck, Blackhawk Claims ServiceTPA, direct message“Sounds good to me”Next step Meeting [Craig to confirm]
Jordan Hamm, The Baldwin GroupProducer“let’s look at a Friday in December if that works”Next step You sent a meeting invitation
Nathan Karnitz, PSGRFP decision-makerShared his email, and mentioned time blocked for an EmpiRx presentation at PSG’s consulting team onsiteNext step [Craig to confirm]
Jennifer Perlitch, Alera GroupPharmacy consultant“I have clients today with EmpiRx and am familiar with your solution.”Next step Shared her email
Steven Hurley, AlliantPharmacy consultant“looking forward to learning more about EmpiRx!”Next step His team is to reach out to set up a call
Adam Syfrett, AlliantPharmacy consultant“I’ve included EmpiRX in several RFP’s this past year, and will likely do so again next year.”Warm Check in before 2027 reviews
Tyler Troutman, The Baldwin GroupProducer“For now I only have fully insured and level funded clients.”Warm Later
Heather Guarnera, HigginbothamBenefits leader“We have a department at Higg that does all the evaluation and management for our self funded clients”Not now Ask who leads it
Jamey Burkholder, BMATPA, direct message“No, thanks”Closed Left alone, as you asked

This page is for the live call only and is left out of the printed copy. Source: reply log on your profile, October 12 to 30, 2026, quoted exactly.

EmpiRx Health · Progress and the January handover
What is working, what is not, and what changes

Consultants are the strongest audience, and the TPA track needs a warmer approach.

Working
  • Pharmacy consultants accept at 51% and RFP decision-makers at 71%.
  • Your direct messages to TPA contacts you know got two answers from five.
  • Your morning action email went every weekday from October 20 to 30, nine in all, with fifteen same-day alerts when someone replied.
Not yet
  • TPA leaders on a cold invite, none of six accepted.
  • Producers and benefits leaders accept at 17% and 22%.
  • Some answers come from firms that already know EmpiRx, so they reopen a relationship more than they open a new one.
  • Meetings held so far, [Craig to confirm].
What changes, on your OK
  • Invite the TPA contacts again, or add new TPA names.
  • A December list of new names, for you to approve before any invite goes.
  • The Cigna outreach, once you approve the opening message.
  • The move to the new LinkedIn platform, with your current campaigns running until you have agreed the new setup.

Rates from the November 2, 2026 campaign read, accepted divided by invited. Morning emails and alerts counted from the send log, October 16 to 30, 2026 (one preview on October 16 not included in the nine).

EmpiRx Health · Progress and the January handover
Pace through December

At the pace so far the people not yet reached run out in late November, so December needs a refill.

131

People on the list not reached yet, of 285, as of November 2.

~8

Invites a weekday, on a free LinkedIn account still warming up, shared by brokers and TPAs.

+19

Invites since the October 29 read (105 then, 124 now), with 6 more accepted and 2 more replies.

Nov 23

The week the 131 run out at about 8 a weekday. A projection, not a measurement.

December has three sources of new conversations, each on your OK. A refill of new names in the audiences that accept best, the TPA contacts invited again, and the Cigna outreach.

Pace: 124 invites over the 15 weekdays from October 12 to 30, about 8 a weekday; the campaigns send on weekdays only. Projection: 131 people divided by about 8 invites a weekday is about 16 weekdays from November 2. Campaign reads of October 29, 2026, 11:27 UTC (105 invited, 34 accepted, 5 replies) and November 2, 2026, 01:14 UTC (124, 40, 7).

EmpiRx Health · Progress and the January handover
The Cigna ask

The Cigna list is built, and the first message waits for your OK.

“This has become a barrier to winning business, particularly with employers that want to retain Cigna for medical while carving out pharmacy to EmpiRx.”October 21
“I have a current opportunity with the City of Asheville, NC, representing approximately 2,500 covered lives, where this integration will be required.”October 21

20 people at Cigna and Evernorth

  • Decision makers over eligibility and data exchange
  • Technical leads on eligibility, account installation, data exchange and EDI
  • Cigna’s account side for the Carolinas and the public sector

Sent to you as a spreadsheet on the evening of October 21.

Two things from you

  • Your OK on the opening message, before any invite goes
  • Your counterpart at Cigna on the accumulator exchange, so the outreach builds on a relationship EmpiRx already has
EmpiRx Health · Progress and the January handover
What is handed over at the end of December

At the end of the pilot, the lists, the messaging and the process are yours.

The lists

The 285 people by audience, with where each one stands, plus the Cigna 20 and the TPA additions.

The messaging

Every message you approved word for word, by audience, and the answers to the pushback that comes up most.

The process

How replies are read and answered, how each person is followed up, and the weekly rhythm that keeps it moving.

The results pack

Your pilot results for leadership, as a PDF, built with you on the four-audience split.

“At the end of the pilot, the lists, the messaging and the process are handed over. What happens next is shaped in Stage 2. What we build is yours.”Your pilot plan, October 2
EmpiRx Health · Progress and the January handover
Taking the reins in January

There are three ways to take the reins in January, and the results pack supports any of them.

Path A

EmpiRx takes it wider

Stage 2 of the pilot plan. Leadership sees the results and decides whether, and how, the same engine opens up across EmpiRx Health, starting from what worked in the pilot. Scope is set with whoever signs off at EmpiRx.

Path B

Your own profile keeps running with us

The outreach on your LinkedIn carries on after December 31, with the same rule that nothing goes out without your word, while leadership decides on the wider rollout.

Path C

You run it yourself

We show you how it is set up and how it runs, and hand over the lists, the messaging and the process, so you are never tied to us to keep it going.

On October 7 the goal was set as you taking these results to leadership in the new year. Your words then were “That’s the goal.” The question today is which path you want that read to lead to.

EmpiRx Health · Progress and the January handover
Decisions for Craig

Seven things to settle today, and two dates to put on the calendar.

#To settleOur recommendation
1Which January path, A, B or C, and whose call it isYour read first, then leadership’s
2Who sits in the leadership read, and when they meetNames and a date, so the results pack lands before it
3What leadership needs to see to say yesThe four-audience split, conversations, meetings and where each stands
4Which conversations have turned into meetings, booked or heldYour count goes into the results pack
5December list, TPA re-invite, and the Cigna opening messageAll three, each approved by you before anything goes
6The move to the new LinkedIn platformConnect once from your phone this week; the invite link lasts seven days from October 31
7The five checks from Saturday’s emailBooking link, who your profile reaches, pushback answers, how EmpiRx is described, and the message, pace and holds
Two datesThe results pack in your hands in the first week of January, as a PDF, and a check-in in mid-December

Nothing goes out from your profile without your word, on the current platform or the new one.

EmpiRx Health · Progress and the January handover